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Important Update Regarding iOS Push Notifications

Here's a situation we need to discuss. Apple has discontinued an endpoint we were using to generate certificates for iOS Mail push notifications. This endpoint was part of the now-deprecated MacOS Server application, which we and many other providers had been using for this purpose. While our current push notification

The Hidden Dangers of Email Warmup Services: Why They're More Harmful Than Helpful

Email warmup services have gained popularity among businesses looking to improve their email deliverability. However, these services aren't just ineffective—they pose a serious risk to your business's long-term email reputation and deliverability. The False Promise Many business owners fall into a tempting trap: "If I pay these services, they'll

Automating Security: A Better Way to Handle Compromised Email Accounts

I'll be the first to admit when we can do better. For years, we've handled compromised email accounts in a way that, frankly, wasn't great for anyone. When we detected a compromised account, you'd have to wait. Wait for us to be available, wait for us to respond, wait for

Evolving Our Spam Prevention: The Journey to SusRanges

Oct 30, 2024 Edit: As we transition to this system today by spinning down the previous system, we expect inbound spam to increase for a few weeks while we rebuild our data set. Previous data sets cannot be migrated to this, as they were too inconsiderate of important details for

Spam-B-Gone: How We Nuked Chinese Spam Without Nuking China

Look, I'm not one to mince words, and if you've been around these parts for a while, you know I've got about as much patience for spam as I do for people who put pineapple on pizza. (That's zero, for those keeping score at home.) So let's talk about the

MXroute's Commitment to Email Integrity: Taking a Stand Against Abuse

Introduction At MXroute, we've experienced tremendous growth this year. While this expansion is exciting, it has also brought new challenges. We're seeing an increase in attempts to misuse our service for malicious purposes. Today, we want to address one of the most prevalent issues: the use of our platform for

The Rise of Registration and Password Reset Bombardment

Over the weekend, our team at MXroute discovered a significant increase in the number of WordPress websites being abused to send spam emails. The attackers are using a tactic known as "registration and password reset bombardment" to target unsuspecting email recipients. How the Attack Works The attackers are submitting a

MXroute: From Email Service to Independent Intelligence Agency

Dear Valued Customers, We have a major announcement to make. After years of providing top-notch email hosting services, we've come to a startling realization: we're sitting on a gold mine of user data. So, we've decided to take a bold step forward and transition from being a humble email service

Why We Disabled Redirect Sieve Filters on MXroute

Hey everyone, Jarland here. I wanted to take a moment to explain a recent change we've made. We've decided to disable the ability for users to create redirect sieve filters, and I want to provide some context as to why we made this decision. The Problem with Redirect Sieve Filters

Protecting Your Inbox: How MXroute Prioritizes Intentional Email

At MXroute, we know the importance of reliable email delivery. That's why we're continually implementing and refining strategies to ensure that your important messages actually reach their destination. This is increasingly difficult in an email landscape filled with automated messages and the potential for unintended consequences. Let's explore why we

MXroute Blocks SenderGlobal to Protect Customers

In our ongoing commitment to providing a spam-free email experience, MXroute has blocked the entire SenderGlobal network across our services. This decision comes after repeated instances of spam delivery, a disregard for unsubscribe requests, and ignored abuse complaints spanning over two years. Why We Took Action * Spam volume: SenderGlobal consistently

Buckle Up: Google and Yahoo Enforce DMARC for Better Email Security

If you're a business owner or marketing professional relying on email communication, recent changes by Google and Yahoo are shaking things up in the email world. Understanding these changes and implementing DMARC is now essential for keeping your emails trustworthy and avoiding the dreaded spam folder. Let's dive in and

I failed, I'm sorry

Hey friends, I come to you in a public space to do a few things, and to do it all without my beloved ChatGPT. Let me make myself an outline so I don't forget what I'm here to do: 1. I hope this message finds you well. Just kidding. 2.

Postmortem Report: lucy.mxrouting.net Server Outage

All times referenced are in US/Central time zone. Deserved Credit The owner of our server provider, QuickPacket, Jeff drove just over 800 miles and had to spend the night in Ashburn to help us recover from this event. Will your hosting provider do that for you? Because ours deserves

Unmasking the .monster TLD: Are Spammers Running Rampant?

In the vast expanse of the internet, the battle against spam is a never-ending struggle. Recently, concerns have been raised about the .monster top-level domain (TLD), with suspicions that it might be serving as a haven for spammers. This blog post delves into the alarming pattern of one-day spam domains

Commitment to Free Speech

In the ever-evolving world of the internet, the commitment to free speech is not just a virtue, but a necessity for companies providing internet services. The dynamic landscape of social behavior and public opinion is such that today's villain can easily become tomorrow's hero, and vice versa. The heroes of

DKIM Signing Change / "Vulnerability" Exposure

Two days ago a customer of ours approached us to report what they called a vulnerability. While it's not an entirely unfair use of the word "vulnerability," it isn't quite deserving of being categorized with exposure of private data, server intrusions, or any of the normal things that often worry

The Flaws of Using Gmail as a Frontend for MXroute

In today's digital age, email plays a crucial role in our personal and professional lives. With the abundance of email service providers available, users often seek ways to streamline their email management by integrating different platforms. One popular combination is using Gmail as a frontend for MXroute, a reliable email

MXroute Outbound Delivery Delays: When MongoDB Became a Hungry Hungry Hippo

In the early morning of June 15th, users of MXroute experienced outbound delivery delays that disrupted their communication flow. The culprit behind this unexpected disruption was identified as MongoDB, a NoSQL database system. In this blog post, we will explore the details of the incident and draw an analogy between

Dispelling Misconceptions: Understanding UCEPROTECT and Realtime Blacklists

Introduction In our mission to revolutionize the industry, we have encountered widespread misinformation surrounding email practices. One such topic that has been plagued by misconceptions is UCEPROTECT, a controversial service accused of various social crimes. While certain allegations hold true, it is crucial to dispel the misunderstandings and shed light

Introducing the New MXroute Webmail Upgrade: All Your Email Needs in One Place

We are thrilled to announce a significant enhancement to MXroute's webmail service. After careful consideration and listening to our users' feedback, we have developed an in-house webmail solution that combines all the features users desire into one convenient platform. With this upgrade, we aim to provide a seamless experience for

Email compromises on the rise

We're seeing a continual increase in the number of compromised email accounts each day, and we've finally identified the source of it. Trend Micro actually wrote more about this source than we could, so you should give their blog post a read: https://www.trendmicro.com/en_us/research/22/

MXRBL Moved to SpamAssassin

A while back we launched our own RBL (*) called MXRBL, in response to customer complaints that we were doing a poor job of filtering spam. Since then we've been using this RBL to reject email from IP addresses that we have blacklisted as a result of customer complaints and log

Discontinuing Afterlogic

After reviewing all of the relevant variables, the decision has been made to discontinue our support for Afterlogic. On May 16, 2023 we will be removing it from all servers. We are aware that this was our most successful method of deploying CalDAV and CardDAV for our users, but this

Google's Recent Increase in PTR Record Errors

If you've recently tried to send an email and received an error message stating "The IP address sending this message does not have a PTR record setup," you're not alone. Based on our observations, we have noticed an increase in the number of interactions with Google returning this error message

Pixel Server Migration

This blog post is only relevant to users of the MXroute service who have been provisioned on the pixel.mxrouting.net server. If you are not on the pixel.mxrouting.net server, this blog post is not intended for you. If your DNS records are otherwise pointing to "lisa.mxrouting.

Sunfire Server Migration

This blog post is only relevant to users of the MXroute service who have been provisioned on the sunfire.mxrouting.net server. If you are not on the sunfire.mxrouting.net server, this blog post is not intended for you. If your DNS records are otherwise pointing to "ghost.mxroute.

Configuring Postfix to Use MXroute as an Outbound Relay

If you're looking for a reliable and cost-effective email relay service, MXroute is an excellent choice. With MXroute, you can easily configure your Postfix server to use their outbound relay service to ensure reliable email delivery. In this blog post, we'll go through the steps to configure Postfix to use

Blizzard Server Migration

This blog post is only relevant to users of the MXroute service who have been provisioned on the blizzard.mxrouting.net server. If you are not on the blizzard.mxrouting.net server, this blog post is not intended for you. This message is to inform you that we are in

Double Opt-In: Why it's Essential for Running a Mailing List

Email marketing is one of the most effective ways to reach out to potential customers and keep existing ones engaged. However, with the rise of spam and the increasing number of laws and regulations governing email marketing, it's become essential to use a double opt-in process to build and manage

Maintaining a Valid SPF Record: Essential for Email Delivery

Email is an indispensable tool for communication in the digital world. Whether for personal or business purposes, it plays a critical role in staying connected and exchanging information. However, with the increasing number of spam emails and phishing scams, it is crucial to ensure the authenticity of emails to protect

Challenges of IP Reputation

Maintaining a clean IP reputation can be a challenging task, particularly in the context of email marketing and online communication. In this blog post, we'll explore some of the reasons why it's so hard to keep IP reputation clean and how to mitigate the risks. First and foremost, the internet

Accusations of Unfair Account Termination

MXroute is a reputable email hosting service provider that has been serving its customers for many years. Over the years, we have established ourselves as one of the most reliable email hosting services available. However, in recent times, there have been reviews and comments claiming that we terminate users without