Jarland Donnell

MXroute Outbound Delivery Delays: When MongoDB Became a Hungry Hungry Hippo

In the early morning of June 15th, users of MXroute experienced outbound delivery delays that disrupted their communication flow. The culprit behind this unexpected disruption was identified as MongoDB, a NoSQL database system. In this blog post, we will explore the details of the incident and draw an analogy between

Dispelling Misconceptions: Understanding UCEPROTECT and Realtime Blacklists

Introduction In our mission to revolutionize the industry, we have encountered widespread misinformation surrounding email practices. One such topic that has been plagued by misconceptions is UCEPROTECT, a controversial service accused of various social crimes. While certain allegations hold true, it is crucial to dispel the misunderstandings and shed light

Introducing the New MXroute Webmail Upgrade: All Your Email Needs in One Place

Introducing the New MXroute Webmail Upgrade: All Your Email Needs in One Place

We are thrilled to announce a significant enhancement to MXroute's webmail service. After careful consideration and listening to our users' feedback, we have developed an in-house webmail solution that combines all the features users desire into one convenient platform. With this upgrade, we aim to provide a seamless experience for

Email compromises on the rise

We're seeing a continual increase in the number of compromised email accounts each day, and we've finally identified the source of it. Trend Micro actually wrote more about this source than we could, so you should give their blog post a read: https://www.trendmicro.com/en_us/research/22/

MXRBL Moved to SpamAssassin

A while back we launched our own RBL (*) called MXRBL, in response to customer complaints that we were doing a poor job of filtering spam. Since then we've been using this RBL to reject email from IP addresses that we have blacklisted as a result of customer complaints and log

Discontinuing Afterlogic

After reviewing all of the relevant variables, the decision has been made to discontinue our support for Afterlogic. On May 16, 2023 we will be removing it from all servers. We are aware that this was our most successful method of deploying CalDAV and CardDAV for our users, but this

Google's Recent Increase in PTR Record Errors

If you've recently tried to send an email and received an error message stating "The IP address sending this message does not have a PTR record setup," you're not alone. Based on our observations, we have noticed an increase in the number of interactions with Google returning this error message