Jarland Donnell

Every time we terminate a customer for sending spam, there’s a predictable wave of posts on Reddit and other corners of the internet: “MXroute just bans people out of nowhere,” or “they’ll shut you down over anything.” The truth? We’re far more deliberate and patient than you

I’m going to keep this short and direct because this isn’t a negotiation. It is a courtesy announcement. As of August 1, 2025, the Snappy webmail interface will be removed from the MXroute platform. If you’ve been using it, you’ve got a few weeks to migrate

On June 4th a user registered for service using entirely reasonable credentials, passing any sane human verification check. The user proceeded to add 1,522 domains belonging to our other customers under a reseller account, and then used those domains to send spam. The idea here being that by using

Every day like clockwork, someone signs up for MXroute with a domain that screams, “I’m here to make a quick buck and ruin someone’s inbox.” It’s always the same story: domains like get-something.ai, trythisainow.com, aiflowofnonsense.net, all hooked up to some sketchy lead-gen funnel or

There’s a line. You don’t always know where it is until you step over it. Over the years, I’ve tried to strike a balance between being the watchful guardian of our IP reputation and giving users enough freedom not to feel like they’re tiptoeing through a

There’s a lot of noise in the email world lately about ARC (Authenticated Received Chain). People talk about it like it’s the missing puzzle piece in email authentication. But after watching it float around in production for years, I’ve come to a pretty simple conclusion: ARC is